Frequently Asked Questions
Everything you need to know about your Smoothie London experience.
How long does shipping take within the UK?
Standard shipping typically takes 2-4 business days, while our express option ensures your pieces arrive within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options via Klarna and Clearpay.
Do you ship internationally?
Yes, Smoothie London ships worldwide. International delivery times vary by location but usually range between 7-14 business days.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking link to monitor your package's journey in real-time.